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Our services

Support across the revenue cycle.

Services for UK and US practices. Scope, responsibilities and pricing are agreed before work begins.
UKUS

Medical & Dental Billing

Private medical and dental billing administration in the UK, and medical and dental billing in the US.

What this can include

  • Billing administration in line with your agreed process
  • Checking that billing information is complete before it goes out
  • Working within your existing practice systems where access is approved

How it helps the practice

Fewer billing tasks sitting with clinical and front-desk teams, and a consistent routine for getting bills out.

UK

Invoicing & Payment Follow-up

Patient and payer invoicing, with organised follow-up on payments due.

What this can include

  • Preparing and issuing invoices
  • Following up on payments due with the agreed contacts
  • Keeping a clear record of what has been chased and when

How it helps the practice

Invoices go out on time and payments due are followed up consistently.

US

Insurance Claims Submission & Follow-up

Preparing and submitting insurance claims, then following them through to payment.

What this can include

  • Claim preparation and submission
  • Tracking claim status
  • Following up on unpaid or delayed claims

How it helps the practice

Claims are submitted and tracked through a consistent process instead of ad-hoc chasing.

UKUS

Accounts Receivable Management

Outstanding balance and accounts receivable support, with clear ownership of every open item.

What this can include

  • Maintaining a clear worklist of outstanding balances
  • Investigating why invoices or claims remain unpaid
  • Coordinating follow-up with the agreed contacts

How it helps the practice

Clearer ownership of unpaid items, so outstanding work does not quietly fall through the gaps.

US

Denial Management

Investigating denied claims and organising corrections and resubmissions.

What this can include

  • Logging and categorising denials
  • Preparing corrections for review
  • Tracking each item through to resolution

How it helps the practice

An organised process for denials, so recoverable claims are not left behind.

US

Revenue Cycle Management Support

Support across the revenue cycle, with regular updates on open items and follow-up activity.

What this can include

  • Support across billing, claims and follow-up
  • Highlighting items that need practice input or escalation
  • Reporting format and frequency agreed during workflow planning

How it helps the practice

A consistent view of revenue cycle activity, in a format your team has agreed.

US

Coding Support

Coding support where appropriate qualifications and resources are available.

What this can include

  • Coding support for agreed specialties
  • Review of coding queries raised by billing or follow-up work
  • Provided only where appropriately qualified resources are assigned

How it helps the practice

Coding questions handled within a scope agreed before engagement.

UK

Administrative & Back-office Support

Healthcare administrative and back-office support, with workflows shaped around each practice.

What this can include

  • Agreed non-clinical administrative tasks
  • Practice-specific workflow support
  • Documented responsibilities so everyone knows who owns what

How it helps the practice

More time for your team to focus on patients and day-to-day care delivery.

What to expect

Clear communication, from the first week.

  1. 01

    Discovery

    We get to know your practice, your systems, your volumes and the support you need.

  2. 02

    Workflow Planning

    Together we agree responsibilities, reporting, systems and timelines.

  3. 03

    Secure Onboarding

    Once agreements and safeguards are in place, we arrange approved access and get to know your team.

  4. 04

    Delivery & Reporting

    We carry out the agreed work and keep you updated through clear, regular reporting.

Scope

Services are confirmed per practice and per market. Coding support is provided only where appropriate qualifications and resources are available. Client onboarding and access to patient data begin only once the relevant operational and security requirements are in place. We do not provide clinical services, a billing software platform or a patient portal.

Your practice. Our priority.

Not sure which support you need? Let's talk it through.

Book a discovery call

No patient or medical information needed to start a conversation.